What’s a RACI Chart? Venture Makes use of, Examples & Free Template

Your mission’s success hinges on a single essential issue: readability.

woman writes a raci chart

After we say readability, we’re speaking about crystal-clear directions on who does what. Everybody concerned within the mission, from workers to stakeholders, ought to know their roles and obligations inside out.

Any confusion or oversight can result in misunderstandings or conflicts, derailing your mission quicker than you’ll be able to think about.

That’s the place the RACI matrix is available in. When built-in into your mission lifecycle (PLC), this easy but highly effective strategy spells out mission roles and obligations, guiding your crew towards collaboration and improved outcomes.

Click on right here to get HubSpot’s free RACI Matrix Template in your crew

What’s a RACI chart?

A RACI chart, additionally referred to as the duty project matrix, visually maps out the roles of each particular person concerned in a mission throughout 4 classes: Accountable, Accountable, Consulted, and Knowledgeable.

Every letter within the RACI acronym tells you who’s in control of a selected process or deliverable within the mission:

  • R for individuals who execute duties (Accountable)
  • A for the decision-makers who maintain final duty (Accountable)
  • C for the trusted advisors whose insights refine mission execution (Consulted)
  • I for individuals who monitor progress or take choices at each mission stage (Knowledgeable)

With this breakdown, each mission participant is aware of their obligations, lowering mix-ups and driving mission success.

What does RACI stand for?

RACI acronym

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RACI stands for Responsible, Accountable, Consulted, and Informed.

Here is a more in-depth take a look at every element:


The Accountable particular person executes the duty and is chargeable for finishing it. There might be a number of folks accountable for a similar process. Their mission is to carry out the delegated process.

Instance: Enterprise analysts, builders, content material writers, graphic designers.


The Accountable particular person owns the duty, approving deliverables and overseesing its completion. There’s just one accountable particular person or authority per process. Their mission is to make sure the duty is executed correctly.

Instance: Enterprise house owners, mission managers, division heads, crew leads.


The Consulted particular person supplies steering and information to assist full the duty. They advise and share insights earlier than huge choices are made, contributing to the duty’s effectivity. There could also be a couple of particular person consulting.

Instance: Software program architects, content material editors, compliance officers, authorized counsel.


The Knowledgeable particular person is stored conscious of the mission‘s progress however doesn’t actively intervene in its completion. There could also be a couple of one who fulfills this function. Their mission is to remain up to date on the progress of the mission or process.

Examples: Venture committee members, govt management, exterior purchasers, buyer assist groups.

RACI Accountable vs Accountable

The Accountable particular person is task-oriented, whereas the Accountable particular person is outcome-oriented.

Curiously, the identical particular person can generally be each Accountable and Accountable for a process. This overlap usually happens in small groups or startups the place sources are restricted.

For instance, a mission supervisor could be planning and executing a mission process (Accountable) and guaranteeing its success (Accountable).

  • As Accountable, the mission supervisor could instantly deal with particular duties. As an illustration, they may develop the mission timeline or create stories.
  • As Accountable, the mission supervisor ensures all duties are accomplished on time and meet the mission’s requirements. They supply updates to stakeholders and approve remaining deliverables.

Why is it vital to outline RACI roles?

Defining RACI roles holds a single particular person or crew accountable for every process. This has a twofold impact: 1) it reduces confusion and overlap, and a couple of) it promotes possession and dedication to outcomes.

Moreover, it helps you keep away from conditions the place a number of crew members are engaged on the identical factor or in opposition to one another, enhancing crew communication and collaboration.

Consider it like this: A RACI chart facilitates mission processes. It helps in figuring out bottlenecks and addressing points, main to higher mission outcomes with out delays.

Create a RACI Matrix

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Desperate to implement RACI into your crew’s mission planning? Observe these steps to create a RACI matrix in your firm:

Step 1: Outline the mission scope and objectives.

Wrap your head round what the mission is all about — mission scope, goals, deliverables, and timelines. Record out each single process or exercise required for completion. This fashion, whenever you‘re outlining roles and obligations later, they’ll sync completely with mission necessities and objectives.

Allow us to clarify — suppose you are main a software program improvement mission to create a brand new cell app for a consumer.

Right here, your purpose might be to create a user-friendly, task-management app for busy professionals. As for the scope, the app could supply related options like intuitive process creation, group instruments, scheduling, reminders, and progress monitoring.

Step 2: Create mission duties and milestones.

Break down the mission into smaller duties and milestones. Every process must be clear and measurable to make sure accountability and progress monitoring.

Following our cell app instance, duties could embrace gathering necessities, UI/UX design, frontend improvement, backend improvement, testing, and deployment. Milestones might be finishing the design part, reaching code freeze, operating person acceptance assessments (UAT), and launching the app on app shops.

Step 3: Establish mission roles and stakeholders.

Establish all of the gamers who’ll be executing duties and making key calls all through the mission lifecycle. Venture managers, crew leads, subject material consultants, UX designers, purchasers, and different related stakeholders—spherical up the entire group.

Step 4: Assign obligations with RACI.

Subsequent, for every process or milestone, determine who‘s doing what. Let’s proceed with our cell app instance for instance.

  • Accountable (R): Assign particular duties to crew members based mostly on their expertise. As an illustration, you’ll be able to have UI/UX designers deal with wireframes and mockups, whereas builders maintain coding.
  • Accountable (A): Because the mission head, you‘re in the end accountable for the mission’s success. You’ll oversee all the improvement course of, aligning it with consumer wants and making these essential calls to maintain issues on monitor.
  • Consulted (C): Rope in stakeholders and consultants for recommendation. As an illustration, you’ll be able to seek the advice of with purchasers to assemble necessities or loop in QA testers to make sure high quality requirements are met.
  • Knowledgeable (I): Maintain stakeholders knowledgeable concerning the mission. Share milestone achievements with stakeholders, replace purchasers on progress, and preserve end-users within the loop about app releases.

Step 5: Map out the RACI matrix.

It is time to create the RACI matrix.

Record all mission duties vertically and roles horizontally. Every intersection represents who’s concerned in what. Use clear and concise language so that each participant is aware of their (and others’) roles.

For instance:


Venture Supervisor


UI/UX Designers

QA Testers


Necessities gathering






UI/UX design






Frontend improvement






Backend improvement













Step 6: Overview and validate.

Take a second to evaluate the RACI matrix with stakeholders.

Be sure it aligns completely with mission objectives and expectations. You need to additionally validate and modify every function’s obligations based mostly on crew and consumer suggestions.

Step 7: Share with the crew.

As soon as it is good to go, share the RACI matrix with crew members and mission stakeholders.

This fashion, everybody will know their half to play and what’s anticipated by way of teamwork, communication, and decision-making because the mission unfolds.

Be aware: Making a RACI matrix is not a one-and-done process. Proceed monitoring it all through the mission lifecycle, tweaking as wanted to maintain up with shifting wants, crew dynamics, and scope changes.

Free RACI Matrix Template

Don‘t need to begin from scratch? Use HubSpot’s Free RACI Matrix Template to create a RACI chart in your tasks.

Appropriate with Excel, Google Sheets, PowerPoint, and Google Slides, this template is designed to boost mission coordination and productiveness and enhance communication circulation.

Use it to simplify process delegation by breaking down duties and doling out roles and obligations in a single handy doc — and effortlessly preserve tabs on mission progress.

Obtain our RACI Matrix Template

When must you use a RACI matrix for mission administration?

Use a RACI Matrix for mission administration within the following conditions:

  • Complicated tasks with many components and gamers: RACI retains everybody aligned and clarifies obligations, stopping duties from falling by means of the cracks.
  • Initiatives involving a number of departments or groups: It eliminates overlaps and gaps in obligations, units clear expectations, and reduces the training curve.
  • Venture evaluations: It helps consider and modify roles to make sure ongoing alignment and effectiveness.
  • Managing quite a few stakeholders: It clarifies who to strategy for data or choices, sustaining clear and environment friendly communication strains.
  • Groups scuffling with duty readability: It defines accountability, distributes workloads evenly, and prevents finger-pointing.
  • Excessive crew turnover: It supplies a structured define of obligations, serving to new hires perceive their roles rapidly, and streamlines decision-making processes.

RACI Matrix Instance

Here is an instance of a RACI matrix for a advertising marketing campaign mission, created utilizing our free RACI template:

RACI Matrix Example

Right here, the principle duties are: content material creation, social media administration, and efficiency monitoring and communication.

The RACI matrix assigns roles (Accountable, Accountable, Consulted, and Knowledgeable) for every process. This ensures everybody’s on the identical web page and retains the communication flowing easily all through the marketing campaign.

Ideas for Creating an Efficient RACI Matrix

  • Interact stakeholders early: Get stakeholder enter earlier than you begin with RACI. Put within the effort to know their views and expectations and accordingly chalk out the duties and roles.
  • Undertake a user-centric strategy: If you would like your crew to proceed utilizing the RACI matrix, make it user-friendly. Don’t overcomplicate it—use clear and concise language and keep away from jargon, so no person has hassle greedy their roles and obligations.
  • Prioritize readability and possession: Many customers make the error of limiting the RACI scope to function project. Whereas that’s essential, give attention to possession. Every particular person ought to really feel accountable for finishing their duties efficiently.
  • Don’t overload roles: Be conscious of workload distribution when assigning duties. Keep away from overloading people or groups with too many obligations. In any other case, process house owners could get burned out and grow to be much less efficient at their roles.
  • Select decision-making authority: For each process, the entire crew ought to know who has the ultimate say on particular duties for choices to keep away from confusion and conflicts.
  • Encourage collaboration and communication: Whereas the RACI matrix delineates particular person roles, it thrives on collaboration and open communication. Encourage crew members to share insights, search assist, and supply suggestions to spice up total mission efficiency.
  • Present coaching and assist: When assigning roles, be sure every participant has the required expertise and sources to satisfy their obligations. If wanted, supply coaching classes or entry to related instruments and sources to assist them.
  • Usually evaluate and revise: Deal with your RACI chart as a dynamic doc that evolves with the mission. Search participant suggestions and evaluate it recurrently to evaluate its effectiveness and relevance. Regulate the roles and obligations as wanted so it’s at all times in alignment with mission goals.

RACI Mannequin Options

RACI is a wonderful mission administration strategy, but it surely’s not your solely choice.

Listed here are the highest RACI mannequin options to contemplate:

DACI (Driver, Approver, Contributors, Knowledgeable)

DACI presents a transparent roadmap for assigning roles based mostly on involvement ranges. The Driver takes the lead, the Approver offers the ultimate nod, Contributors actively contribute, and people Knowledgeable keep up to date all through the mission lifecycle.

This mannequin is an ideal match for decision-making processes or tasks involving a number of stakeholders who must be engaged and knowledgeable about outcomes.

RASCI (Accountable, Accountable, Assist, Consulted, Knowledgeable)

RASCI combines duty with assist. The Accountable ones deal with duties, the Accountable occasion ensures success, Assist suppliers supply help, these Consulted present invaluable experience, and the Knowledgeable are stored up to date.

It is a useful software for tasks the place collaboration and assist are important, like cross-functional initiatives or team-based tasks.

RAPID (Accountable, Accountable, Carry out, Enter, Resolve):

RAPID outlines roles in line with numerous ranges of involvement and decision-making. Accountable people carry out duties, Accountable people oversee outcomes, Performers get issues completed, Enter suppliers supply insights, and Deciders make the ultimate calls.

RAPID is right for complicated tasks with intricate decision-making processes, particularly in hierarchical organizations.

Make RACI a Group-Pushed Initiative

As soon as you’ve got created your RACI chart, give attention to the following steps: communication, alignment, and execution.

Maintain a kickoff assembly to debate the chart together with your crew. Use this assembly as a chance to clear any confusion and guarantee everybody understands their roles and obligations. It is also an opportunity to realize buy-in from crew members, creating a way of possession and dedication to the mission.

Encourage open communication and collaboration amongst crew members to deal with any points or roadblocks. And preserve updating the RACI chart as wanted to align with evolving mission objectives and goals.

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